Studio Policies

It is our strict adherence to our "valid until dates" and other policies that enables us to continue serving for the long haul while keeping our prices from skyrocketing.

Health Forms

All new students and clients are required to complete health forms and waivers before their first session. Please plan to arrive 10 minutes early for your first visit.

Class Cancellation (Group Classes)

Students who pre-register must cancel at least 60 minutes before class to avoid being charged. After that window, the class counts as attended.

We ask students to sign in before classes when possible, allowing us to adjust staffing appropriately.

Cancellation Policy (Private Sessions)

Package Terms

All sales are final — no refunds or time extensions. Packages must be used within specified timeframes. Credits unused for one year become void.

Unexpected injury or illness may allow package suspension, beginning only after written notification to Andrew.

If the studio cancels a session, clients receive a 6-month credit window.

Credit Card Processing

A $5 credit card processing fee is added to all purchases ($10 for the Combination Service). Cash and check payers may deduct this fee.

Group Class Attendance

Punctuality: Students should arrive on time so class begins without disruptions.

• Late entry (0–10 minutes after class start): Permitted if quiet and considerate.
• Late entry (after 10 minutes): Discouraged; teachers may lock doors.

Illness: Those with fever or contagious illness should not attend classes or services.

Business Policies with Clients

Non-Compete Agreement: Clients agree not to form independent business relationships with staff members. Personal contact information for staff cannot be shared directly.

Gift Certificates & Coupons: Must be redeemed before expiration dates.

Promotion Changes: The studio reserves the right to modify fees, schedules, and promotional terms at any time.

Staff Policies

1. No Business Diversion: Staff cannot solicit personal contact information or form competing private practices using studio clients.
2. No Theft: Staff cannot pocket payments or conduct personal business using studio resources without authorization.
3. Non-Compete Radius: Staff cannot open competing yoga studios or massage offices within 2 miles.
4. Professional Conduct: Staff must maintain professional integrity.
5. Ethical Boundaries: Sexual relationships with clients are prohibited.

Priority Booking

You may call or text to request "Priority Booking" for an additional $30–$100, agreed upon at the time of booking.